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    Refund & Cancellation Policy

    Last Updated: October 2025

    At MyLocalInfo, we value your trust and satisfaction. This Refund & Cancellation Policy explains the conditions under which payments for listings and services on mylocalinfo.in may be refunded or cancelled.

    1. Listing Purchases

    When you purchase a business listing or any premium plan (e.g., ₹499 listing plan), the payment confirms your intent to advertise your business on our platform.

    Once your listing is reviewed and published on mylocalinfo.in, the payment becomes non-refundable.

    However, if your listing:

    • Is not approved or
    • Is not published within 7 working days due to our internal issues,

    you are eligible for a full refund.

    2. Cancellation by Customer

    You may cancel your listing request before it goes live on the website.
    To cancel, please email us at contact@mylocalinfo.in within 24 hours of payment.

    If the listing has already been reviewed or published, no cancellation or refund can be processed.

    3. Duplicate or Accidental Payments

    If you have made a duplicate or accidental payment, please inform us immediately with proof of payment.
    We will initiate a full refund after verifying the transaction within 5–7 business days.

    4. Refund Timelines

    Approved refunds will be processed to your original payment method (UPI / PayU / Bank Transfer) within 7–10 working days.

    5. Technical Errors or Failed Transactions

    In case of a failed transaction where money has been deducted but not confirmed:

    • The payment gateway (PayU or your bank) usually reverses it automatically within 5–7 working days.
    • If not, you can reach us at contact@mylocalinfo.in with your transaction details.

    6. Contact for Refund Support

    For refund or payment-related queries, please contact:
    📧 contact@mylocalinfo.in
    📍 Tumkur, Karnataka, India

    We’re here to ensure your experience with MyLocalInfo is smooth, transparent, and trustworthy.